As a Senior BA, you will be responsible for process re-design for customer support / customer service processes. Processes will be re-designed to better meet customer needs and expectations, enable more seamless and consistent customer journeys, and better align processes to best practice.
You will play a critical role in refining customer support processes, working closely with the Transformation Director in the re-design. In addition, you will work closely with other workstreams to ensure the target state is implemented, including the configuration and deployment of requirements into new and other legacy systems, to deliver the new to be designed processes.
You'll need to be solution focused, have a transformation mindset, be full of initiative and have excellent stakeholder management, communication and organisational skills.
Title: Integration Manager
Location: London, hybrid
Finatal are supporting a PE backed wealth management business, seeking a first-time integration hire to lead the integration of all newly acquired businesses.
Finatal are supporting a PE backed wealth management business, engaged in a buy and build. They are seeking an M&A Manager to support the M&A Director with the execution of all acquisitions.
Interim Data Scientist (Private Equity Fund)
£700-£1,000 Per Day
London, Flexible Hybrid
Finatal is currently supporting one of the most successful mid-market Private Equity funds within the US/UK, which is embarking on a large-scale digital transformation project. They are seeking a commercial Data Scientist to support operational due diligence/value creation initiatives, reporting directly to the Managing Partner & Head of Portfolio within the fund. You will have a key focus on bridging the gap between commercial stakeholders and driving value through data science-driven insights.